Gelly: Yes, we can consider that as one of the reasons. Is is because they are in a different area code or time zone? Bill: They did and it is still happening. Gelly: Please let someone send you a regular message. Gelly: Are you referring on your picture messaging? Bill: These faulty text messages have a "download" button option attached to them, but nothing downloads if I select that. The messages they are sending me are the same size. Gelly: Did you enter some content earlier, when you send the message to your phone? Bill: Why would I get their text message with no content? Bill: No it is not working if half the time I get text messages that not the sender but there is no content. Gelly: It means, that your messaging works fine. Bill: I did and it worked, but that always worked.
Gelly: Please, send a message to your own phone number. Gelly: Please turn your phone off and back on. Bill: And this happens with messages that appear quite small - 2 KB for instance Gelly: How many signal bars do you have? Bill: Has been happening on/off since December. The same user may send a short text and I receive it one day, the next day I just get an indication the user has sent a message - no content is delivered. Bill: Text messaging is working randomly. Gelly: Thank you for choosing our Chat Support. Please reply if you have a different resolution than what has already been tried. I think the transcript outlines the issue. I posted the transcript below so you can see the support options we've already tried. Regarding the last invitation to start another chat support.I spent 30 minutes last night with nothing helpful gained and am not inclined to try this again.
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